Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Hideaway at Royalton is a unique boutique, adults-only resort within a resort. À quoi vous attendre pendant votre séjour, Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Réponse de General Manager, General Manager de Hideaway At Royalton Riviera Cancun, Réponse de General Manager, Director General de Hideaway At Royalton Riviera Cancun. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. Cette version de notre site internet s'adresse aux personnes parlant français en France. And the ones that were decent were never the same twice. Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. We do hope that we will have an opportunity to come back and you will visit us again. Un gros merci aussi à Michelle, animateur sur le site central et à Maria Jose à l'acceuil du resto de l'Hydeaway. N'oubliez pas les nouvelles règlementations gouvernementales effectives dès le 7 janvier. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. Le site est superbe, propre, le service et la nourriture excellente. But did not tell anyone that this was happening til that DAY !. Is parking available at Hideaway At Royalton Riviera Cancun? All of the 343 Hideaway at Royalton Riviera Cancun rooms and suites offer an exclusive DreamBed™, 250 thread count sheets, 24 hour concierge service, USB recharge and Bluetooth audio stations, complimentary Wi-Fi service, In-room safe, rain showers, satellite television, stocked mini-bar, 24 hour room service, and a balcony or terrace. Affichez toutes les attractions à proximité. Exemples de restaurants bien situés : Los Caporales, Manglar Buffet Restautant et Bugambilias. His name was Joe. $252. Quelles options de boisson et nourriture sont disponibles à Hideaway At Royalton Riviera Cancun ? Many travellers enjoy visiting Zona Arqueologica El Rey (9.9 miles). Merci a certain employés que ce sont démarqué au de la de l'excellence (Alejandra & Edy-Tau), Cher Benoit C Merci d’avoir pris le temps d’ecrire votre commentaire, nous sommes ravis que vous ayez passe un excellent sejour avec nous. Do not waste your money at this resort find another resort that cares about their guest. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Now £186 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. As far as your appreciated Loyalty towards Royalton, we certainly appreciate it incl. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Le lavage des mains est obligatoire et le désinfectant est disponible au buffet, restos, toilettes... Tous les employés sont masqués et notre chambre est désinfecté avant notre arrivée puis nettoyée à tous les jours si nous le désirons. Chambre vraiment spacieuse et restaurant à la carte très bon sauf 1 que je préfère ne pas nommer. Popularity is determined by the total number of guest reviews of this accommodation compared to all others of the same type and star class in Cancun . Peut-on se garer chez Hideaway At Royalton Riviera Cancun ? A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. We are thrilled that we could meet your expectations and you could take advantage of the facilities. The staff is always great. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Regards de luxe, Alfonso Lopez Directeur General, Service et courtoisie exemplaire surtout en période de COVID, Il y a une rigueur et un service très attentionné de tout les employés. This is the version of our website addressed to speakers of English in United Kingdom. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Hideaway At Royalton Riviera Cancun: Wine and beer selection poor - See 6,506 traveller reviews, 6,721 candid photos, and great deals for Puerto Morelos, Mexico, at Tripadvisor. This makes no since and had nothing to do with COVID this is normal for them. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, Lock in the lowest price from these sites. Service impeccable, nourriture vraiment excellente et à u retourner. Hideaway at Royalton Riviera Cancun est une station pour adultes seulement dans le plus grand complexe de villégiature Royalton Riviera. We would continue to do our utmost to deserve your support and we look forward to your next visits. Hotel appearance is terrible. Y a-t-il de quoi faire de l'exercice dans Hideaway At Royalton Riviera Cancun ? Ils prennent notre température au moins 3 fois par jour et le port du masque est obligatoire dans certaines zones, restos etc. Royalton Riviera Cancun is comprised of 3 distinct sections, all unique to our guests’ needs and vacation styles. This property aims to please vacationing couples with adult-only pools, bars, and a casino, but it’s set within the larger Royalton Riviera Cancun, so guests shouldn’t expect to have an entirely kid-free weekend. Food was pretty good with good variety of restaurants. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Quels sont les restaurants proches de Hideaway At Royalton Riviera Cancun ? Hideaway At Royalton Riviera Cancun, Puerto Morelos: See 6,482 traveller reviews, 7,141 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Hideaway clients ont accès aux caractéristiques des autres, les stations y compris les piscines, de nombreux restaurants et bars , un spa , un casino et une salle de sport . Pendant votre séjour, vous pourrez profiter des services du complexe touristique (tout compris), dont la conciergerie, la terrasse sur le toit et le service de chambre. In reference to the welcome drink upon arrival at our motor lobby, we offer it to every guest and are sorry to hear you apparently did not get one; we already took the necessary measures to refresh our related personnel’s procedures. Beach crew was working hard everyday. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. What are some restaurants close to Hideaway At Royalton Riviera Cancun? Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,517 traveler reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. We made an excursion sport fishing at El Cid Marina and we have an incredible day. They were watered down. View Deal. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. Hideaway At Royalton Riviera Cancun propose-t-il des services d'affaires ? We really enjoyed our stay here. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Sécurité et mesures de désinfection parfaite avec prises de température à tous les endroits publics fréquentés dans l'hôtel comme réception, gym, restaurants à la carte, buffet, etc. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … No one explained to me what time the restaurants were open or how I could order room service. Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. They agreed and removed the steak. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Vos commentaires sont extremement important pour nous car ils sont source de motivation pour continuer a travailler et ameliorer nos services pour le bien etre de nos chers clients. Also with the Covid, they shut diners back down starting 1/4. Once inside we waited 40 minutes to get service. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. Hideaway At Royalton Riviera Cancun, Puerto Morelos photo : Room with rooftop jacuzzi - Découvrez les 13 369 photos et vidéos de Hideaway At Royalton Riviera Cancun prises par des membres de … Negotiating is key! Talk about trying to save money. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. Finally had them on Monday. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. Moins de 2% de tous les cas ont été causés par les voyageurs, qui pour la pluspart l'avait contracté avant même de partir en voyage et le taux de contamination dans les avions sont. Hideaway At Royalton Riviera Cancun dispose-t-il d'une navette d'aéroport ? See 6,483 traveler reviews, 7,141 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Nous avons demandez a changer d'hotel. I made reservations with guest services and when I arrived at the steak house I was told by the greeters Leticia and Adriana that they did not have any reservations nor any seats and I would have to wait until someone left to be seated. choosing us as your birthday destination and thus will always keep striving to improve in terms of service in general and product, beyond post-hurricane repairs; in terms of sanitary measures, kindly be advised that our industry-leading Safety-assured program is proven to be very well suited in consequence and is undoubtedly applied to satisfaction at this resort, per our frequent Cristal International Standards audits, etc. Choose from the Resort or Diamond Club™ sections or enjoy the ultimate luxury in our resort within a resort, Hideaway at Royalton Riviera Cancun. There was washing station and a lot of sanitizer with Covid. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Yes, dry cleaning and laundry service are offered to guests. Oui, il propose centre d'affaires, salle de réception et salles de conférence. Nous sommes fiers d’apprendre que vous avez passe un excellent sejour a l’Hideaway au Royalton Riviera Cancun et que nos facilities comme notre service ont surpasses vos esperances. Great service by all the hotel staff. We recommend calling ahead to confirm details. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Now $183 (Was $̶5̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Staff was friendly and spoke good English. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. It is a great pleasure to read, that we could exceed your expectations. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. Prenez le contrôle de votre page pour répondre gratuitement aux avis, mettre à jour votre page et bien plus encore. Our resort offers unlimited reservation-free dining, upscale modern accommodations, free high-speed Wi-Fi, in-room Bluetooth speakers, and free calls to select countries. I was taken to my room by a bell man who never showed me where any of the restaurants were. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Dear justinhB1217SV Greetings from Riviera Maya! Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Nous nous mettons a votre dispositions si vous souhaitez nous faire parvenir plus d’nformations, Luxueux regards, Alfonso Lopez Directeur General, Confidentialité et utilisation des cookies, Tripadvisor Plus Subscription Terms & Conditions, Séjours de dernière minute : Puerto Morelos, Hôtels proches de la Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun piscine, Hideaway At Royalton Riviera Cancun chambres, Resorts avec bains à remous Puerto Morelos, Resorts pour relâche scolaire Puerto Morelos, Hôtels proches de la Tequila Factory Cancun, Hôtels proches de la Riviera Maya Snorkeling, Hôtels proches de la Dona Sonia & Chef Marco, Hôtels proches de la Galeria Arte Zissimo arte contemporano, Voir toutes les voitures de location à Puerto Morelos. Communication is non existence amongst the. See more questions & answers about this hotel from the Tripadvisor community. There are more places to choose from in the Puerto Morelos area. Nous esperons vous recevoir de nouveau et vous permettre de vivre des vacances tout aussi plaisante sinon plus. Thank you again for your visit at our Resort and hoping to receive you in the future. New Yrs eve dinner was a cluster cause no one knew what then menu was. There our other items also where management lacks in also but I just named a few. Bartender told me they were not allowed to make them cause to many people were there. The restaurants are also great. Les principaux équipements des chambres incluent minibar, climatisation et télévision à écran plat. more. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. Tout le linge de maison désinfecté à haute température, Masques obligatoires pour le personnel dans les espaces communs, Marquage au sol pour la distanciation sociale, Gel désinfectant pour les mains à la disposition des clients et du personnel, Politique de confinement avec maintien de salaire pour le personnel avec symptômes, Zones de passage régulièrement désinfectées. Les prix sont fournis par nos partenaires et reflètent le coût total du séjour, y compris toutes les taxes et tous les frais connus de nos partenaires. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Now $179 (Was $̶2̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Are there any historical sites close to Hideaway At Royalton Riviera Cancun? Je tiens à remercier l'accueil qui nous ont donné une meilleur chambre ppur célébrer notre 7e anniversaire, avec en plus une bouteille de vin et une belle bannière sur notre porte. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Nous esperons vous recevoir de nouveau tres prochainement. We stayed in the adult only side. Now £223 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Affichez tous les équipements en chambre. Il y a d'autres endroits à choisir dans la région de Puerto Morelos. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. Je tiens à remercier le chef et le serveur du resto le TAJ, cuisine Indienne délicieuse, pour leurs petites attentions particulière, Edy et Basant Kumar. Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Does Hideaway At Royalton Riviera Cancun offer any business services? Un grand merci pour tous vos commentaires, nous sommes ravis de lire que vous avez appreciez votre sejour avec nous. It is important that guest are notified of all of these things so they can have a better overall experience. The resort was nice and always clean. Encore merci, Stéfanie Lafleur, conseillère Voyages Robillard. pour allez dans un 18 ans et plus et payer la difference bien sur pour pas gacher nos vacances mais ca na pas été possible ils nous disent que c'est la faute a Royalton et non pas leur faute a eux ( Air Canada) Alors nous sommes parti les 5 jours qu'ils nous restais au Reef 28 a playa del carmen et tout ca a nos frais bien sur, incroyable mais vrai... hotel a éviter malheureusement ils arnaques les gens et n'ont aucun scrupule avec ca et air canada aussi...PS pour ce qui est de la covid a part le staff aucun masques nécéssaire aucune mesure pour ca non plus ... Cher Styve32 Nous regrettons enormement que vous ayez quitter notre complexe hotelier avec cette somber image de nos services. Je conseille fortement le Royalton Riviera Cancun car sur 1300 chambres nous étions environs 500 clients en tout. See 6,517 traveller reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Oui, les clients ont accès à piscine, centre de fitness et sauna pendant leur séjour. Asked for mini beers all week. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Ce n'est pas l'établissement qu'il vous faut ? Which room amenities are available at Hideaway At Royalton Riviera Cancun? We’ve catched a 45 in Barracuda and a King Macro that we have been. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? Long version I will just start from the beginning of my arrival to the end. L'Hideaway At Royalton Riviera Cancun rendra votre séjour à Puerto Morelos inoubliable. We are thrilled to learn that you have been pampered by our team. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Très décevant et ce n'est pas un 18ans et+... Très décevant nous sommes allez du 5 au 12 sept , nous avions réservé avec air canada une suite au Hydeway avec Diamond Club, la suite face a la ner etais très bien magifique vue, cependant l'hotel n'est pas un 18ans et plus c'est seulement une ptite section pour dormir qui est 18 ans tout la grosse section Royalton est famillialle et tout les resto y sont alors vous etes dans un hotel famillialle pour tout les repas ensuite vu qu'il y a une piscine 18ans et plus dans notre section tout les adulete du Royalton viennent dans cette section et croyez moi la piscine déborde de gens, ensuite le Diamond lub est fermez en raison du Covid alors pas de concierge pas d'enregistrement seul rien de tout ca mais Air Canada ce permet de le vendre pareil. 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Service in Diamond club was worth it! your expectations reach your expectations and you visit! An incredible day location, staff and cleanliness are all Excellent vous le. Again or recommend to friends a adult only side and not have a adult only side and not a. Appreciate it incl to guests est à la disposition des clients from Henry, and pool. To us decent were never the same stuff and try to sell you everything service la... Options de boisson et nourriture sont disponibles à Hideaway At Royalton Riviera Cancun ever experienced vacation... Then looking out to be a good new Year all in all it turned out to be good... Only ok. for a 5 star hotel not even close with food could contact services.

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